Shipping

Please be sure to go over your shipping address before placing your order, if your address is incorrect theKAYLAway is not responsible once your order has been sent back for incorrect address.

All items are shipped via USPS/FEDEX/DHL. Product shipping takes approximately 3-4 processing days and 2-7 business days (Not including weekends) to be shipped and delivered. All hair orders with economy shipping takes approximately 5-6 processing days and 5 to 8 business days (Not including weekends) for your order to be shipped and delivered. If you have a wig order there will be 7-10 processing days. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase. Please be sure to check your spam if your tracking number isn’t in your email.

THEKAYLAWAY isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the shipping carrier. THEKAYLAWAY does not hold responsibility for a package that states it have been delivered or listed as untraceable.

If items have not been received, they can be located by using the tracking number or contacting your local post office.

 THEKAYLAWAY will only ship to addresses where the billing and shipping address match, NO EXCEPTIONS.

Refunds & Exchanges

No Refunds or exchanges. All sales are final.

For further information feel free to email us at thekaylawaybusiness@gmail.com

Thank You!